71% of customers are likely to recommend the brand after receiving a quick response on the social media. Moreover, 67% of Twitter users are far more likely to buy from the brands they follow.
Social media is a great opportunity for businesses of all sizes and shapes to interact with potential customers in a way they never have before. Take a look at the infographic below and learn how you can improve your social media strategy to help potential prospects become loyal customers.
Infographic credit: Salesforce.