The State of Retailer’s Social Media Engagement (Infographic)

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Are retail brands ready for the social media holiday rush? Will they keep pace with their customers’ expectations and respond on social quickly?
With the coming of holiday season, the stakes are higher than ever for retailers, especially when National Retail Federation estimated that holiday sales will increase to $656 billion in 2016. In today’s post, we’ll present … Continue reading “The State of Retailer’s Social Media Engagement (Infographic)”

Social Media Statistics for Small-Medium Business in 2016 (Infographic)

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Social media continues to grow at a tremendous rate. With its rapid development, many popular social media channels have made it easier for small businesses to connect with their customers.
Both SMBs and consumers are growing more accustomed to sharing and learning about product and services on social media. As the social landscape continues to evolve and expand, it’s … Continue reading “Social Media Statistics for Small-Medium Business in 2016 (Infographic)”

13 Horrifying Statistics About Employee Engagement (Infographic)

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If you are an employee, do you often feel being pressed out and a lack of passion about what you do? If you are a manager, do you spot that your company suffers from low productivity, absenteeism, and high rate of replacement? If the answer of those questions are big “YES”, then you, most likely, just experienced … Continue reading “13 Horrifying Statistics About Employee Engagement (Infographic)”

The Landscape of Customer Identity (Q3 – 2015)

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Latest study has enlightened consumers’ preferences when it comes to using their social media credentials to authenticate their identity across the website.
The Landscape of Customer Identity study for Q3 2015 below shows that Facebook is still dominating the social login wars. The social network actually saw its market share decline by 2 percent for the … Continue reading “The Landscape of Customer Identity (Q3 – 2015)”

The State of Social Media Marketing 2015 (Infographic)

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Of all the marketing tools available today, social media continues to be the top priority for many business owners.
Despite the fact organic reach has become more and more difficult to achieve in recent years, social media remains an incredibly lucrative option. However, what social networks should you be capitalising on? Are mobile users more important … Continue reading “The State of Social Media Marketing 2015 (Infographic)”

Three Simple Tips To Reap Positive Testimonials From Customers (Infographic)

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Word of mouth, personal recommendation and business cards are the most frequently used way SMEs or startups to promote their business. However, will it always be that way?
If you are SME (small to medium sized enterprise) or startup owner, the aforementioned methods seem alright to get your business off the ground, yet if you don’t … Continue reading “Three Simple Tips To Reap Positive Testimonials From Customers (Infographic)”