Recent study has been conducted across shopping affinity analysis. It found that retail brand loyalty is…
Category: Customer Relationship Management
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The Value Of Customer Testimonials For Small Business
Nowadays, customer testimonials have been considered as standard practice for nearly all business models. Everyone is…
Why Should You Care About Visual UGC? (Infographic)
Content is very important thing to think about if you want to expand your social media…
How Your Customers are Using Digital Shopping Tools and Why You Should Care
In our ever-increasing efforts to build connections and foster relationships with our customers, there’s often an…
Customer Journey Mapping Guide
“Stories have defined our world. They have been with us since the dawn of communication, from…
Customer Value Optimisation (Infographic)
Do you often baffled with customer management problem? Worry no more. This post is created for…
Eight Useful Tips To Build Your Customer Loyalty Program
The personal connection between your brand and customers is one of the best asset that every…
25 Useful Skills For Excellent Customer Service (Infographic)
Most companies often forget to increase the quality of their customer service department. For any type…
Are You Putting Your Customers First?
In today’s age of digital innovation, it’s very important to put your customers as the first…
When A Marketing Campaign Goes Wrong: Customers Have Confronted Jeep Over “Flawed” Competition
This is the perfect example of a badly executed marketing campaign. Customers have confronted into Jeep over…
Low Price Customers Are The Worst Kind Of Customer
Let’s see. You just delivered a good pitch and it’s just an inch away from closing…