Have you offered a cool and trendy mobile app for your customers yet? If the answer is no, there is no need to feel discouraged. Digital alternatives for customers’ loyalty schemes are not yet the “best or nothing” condition. Melle Staelenberg, Salmat mobile product manager at digital communications consultancy, stated that although some Australian retailers now … Continue reading “Earning More Loyalty in Your Business: Traditional vs Digital Campaign”
Peter Drucker is one of the most influential business writers of the last century. His ideas have shaped the ways we conduct business today. One of Drucker’s main ideas was the notion that without a customer, there is no business. Furthermore, customer satisfaction is the key to the success of any business, or in his … Continue reading “Identifying Good Clients and Avoiding the Bad Ones”
When it comes to revamping more prospects into paying customers, you will be dealing with how well you understand your buyer’s mind and what they want from your business.
The problem is the fact that your time can not scale in every circumstance, and there may come a point where you are not able to know each and … Continue reading “Using Social Psychology to Revamp Prospects into Paying Customers”
It is very important to know what your clients need. It shows that you really care about them. Do you want your clients feel the same way too, satisfied and well content? Find out more about our satisfied clients and be a part of them!
1 in 3 social media users have stopped following or “un-liked” a company or brand on a social network. The most aggravating turn-offs for these former followers are irrelevant posts (49%), over-frequency of posts (38%), and a lack of expected or promised content (35%). Another study finds that 37% have disengaged from their brand connections, with one-third of … Continue reading “The Reasons Behind “Un-Liking” Phenomena in Social Media”
Discuss more attractive-to-customer marketing strategy with our team at The Website Marketing Group.
Social commerce solution Bazaarvoice just released a customer intelligence tool, an offering which aims to reveal insights from customer conversations (and customer sentiment) to drive decision making across the enterprise including for including sales, marketing, customer service, merchandising and product teams.
“To succeed, companies must get to ground truth about how products are perceived by different … Continue reading “Customer Intelligence at Bazaarvoice”
New Social Business Platform Nimble Transforms the Way People Manage Relationships
Australia, August 12th, 2011 – The Website Marketing Group has announced their solution partnership with Nimble. Nimble is a Social Business Platform that combines relationship management and social engagement into an affordable web-based solution. It integrates LinkedIn, Facebook, Twitter, Google, email contacts and conversations into … Continue reading “The Website Marketing Group Announces Solution Partnership with Nimble”
Designed for small and medium-sized businesses, Nimble is the next evolution in CRM – a social relationship manager that unifies all of your contacts, emails, calendar activities and the most popular social channels (Facebook, Twitter and LinkedIn) in one easy-to-use, Web-based solution.
Unify Your Contacts, Calendars, Communications and Collaboration
Nimble puts all of your contacts, tasks, … Continue reading “Nimble: The Next Evolution in CRM”
Social media is all the rage, and not just with the kids–we use these networks to share information and, increasingly, to conduct business. We’ve seen the statistics on the staggering growth of social networks, most notably Twitter and Facebook. We are now beginning to realise the potential when used correctly by businesses.
The most interesting aspect … Continue reading “Four Ways Social Media Impacts CRM”