10 Facebook Optimisation Tips for Merchants

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It’s been a little more than a year since Facebook first introduced the now ubiquitous Like button, and a significant update three months ago has given users the ability to add comments and increased the button’s visibility for the benefit of merchants, marketers and brands.
But how does the Like button impact e-commerce websites where it … Continue reading “10 Facebook Optimisation Tips for Merchants”

Essential SEO KPIs

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Key performance indicators (KPI) are the only means by which any Web professional should be measuring SEO success.
So, what are the right KPIs to use when measuring how well the techniques and tactics employed by in-house SEOs or consultants/agencies actually work? Today let’s look at a few important KPIs to monitor, whether on the front … Continue reading “Essential SEO KPIs”

Aim to Please with KBO, not SEO

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Any Web businesses can dramatically, positively and immediately expand their customer-service capabilities through live-chat features on their websites, as well as 800-number telephone support and even priority email. These are the most common executions of the online support offerings, but there are many, many others.
Yesterday’s Website Magazine open-thread Facebookpoll on the type of support channels being offered … Continue reading “Aim to Please with KBO, not SEO”

What Is SEO / Search Engine Optimisation?

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SEO stands for “search engine optimisation.” It is the process of getting traffic from the “free,” “organic,” “editorial” or “natural” listings on search engines. All major search engines such as Google, Yahoo and Bing have such results, where web pages and other content such as videos or local listings are shown and ranked based on what the search … Continue reading “What Is SEO / Search Engine Optimisation?”

Search is the Top Local Biz Research Method

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When it comes to people researching and finding local businesses, search trumps all alternatives, including a merchant’s own website, according to data released in October 2011 by CityGrid Media and Harris Interactive. Results of the 2011 Online Consumer Research Study show nearly six in 10 (59%) US adults say search engines are the first place … Continue reading “Search is the Top Local Biz Research Method”