Have you ever heard of the term “mobile gap”? Mobile usage is vastly increasing, yet publisher ad revenue isn’t keeping its pace.
At the same time, another gap has opened. This one is between the time that consumers spend on mobile and marketers’ commitment to mobile content. As of last year, mobile is the most-used digital platform. Time spent with digital media on mobile has grown 90 percent in the last two years and in 2015, consumers will watch 39 minutes of video a day on mobile devices.
It’s not that people are abandoning their desktops completely. It’s just that they’re spending significantly more time on mobile apps and the mobile web. As expected, marketers are taking action. Mobile advertising is on the rise, with investments expected to surpass desktop ad spending by the end of the year. Will this issue end soon? In spite of increased mobile activity, many mobile mediums—like games and messaging—present an advertising challenge. Although video ads are proving to be highly engaging on small screens, some marketers still struggle to make a true connection with customers through mobile.
Putting mobile users first
One solution to brands’ mobile problem may be to create more content and, in particular, offer it exclusively through mobile. Brands of all kinds have been experimenting with this tactic in recent months. In July, Doritos launched its first mobile-only campaign, enlisting social media influencers to create 3D videos that are only available to mobile users.
It’s a twist on the mobile-first concept we know, which typically involves brands developing content with mobile user behavior and screen constraints in mind. Rather than create a video and optimise it for mobile devices, these brands are creating fun and interactive content exclusively for mobile users.
Leveraging mobile apps
Mobile technology company Zumobi, which has worked with such brands as CoverGirl, Mercedes-Benz, and Snickers, agrees that the time has come for brands to make mobile content a bigger part of their campaigns. Mobile app usage has increased by 63 percent over the past two years, with consumers now clocking more than 37 hours per month. As of 2014, mobile app usage made up 52 percent of total media engagement. A large portion of this time goes to social networking, gaming, or radio. Facebook and YouTube rank among the top mobile apps in terms of unique visitors. Instagram, Twitter, Google Plus, Snapchat, and Kik all make the top 25.
To reach this sizable audience, Heineken made its new TV spot, which promoted its sponsorship of the upcoming James Bond film Spectre, available to Facebook mobile users first. The brand is also inviting smartphone-carrying consumers to scan limited edition Bond-themed products in-store for a chance to win free movie tickets and access behind-the-scenes video footage.
“Our launch with Facebook mobile allows us to quickly reach and engage with a large and extremely targeted audience, while the 1 in 007 free movie ticket promotion actively drives sales and secures in-store displays for the brand,” Ralph Riis, senior vice president of marketing at Heineken USA, told Mobile Marketer.
To promote the early October finale of Fear the Walking Dead, AMC partnered with T-Mobile and Shazam to give mobile users an exclusive bonus video when they used the music recognition app during the show’s premiere.
When developing content for brand apps, Schimke says marketers don’t need to “reinvent the content wheel.” She does, however, recommend offering a mix of both existing and new content.
Zumobi client Bank of America recently took this approach to promote its sponsorship of the Special Olympics. They filled the Bank of America app with inspiring multimedia stories of Special Olympics athletes, some of which couldn’t be seen anywhere else. “Once a brand has injected all content assets into the app, they can leverage dynamic mobile banners and interstitials to drive traffic back to it,” Schimke explained.
Ultimately, these brands are succeeding by taking a mobile-first approach to their content marketing, and the rest of the industry should follow suit. Internet users have wholeheartedly embraced apps and the mobile web. It’s time for brands to keep pace and close the gap.